What You Need To Know About Online Reputation Management

Online Reputation Management (ORM) is a rapidly expanding field, with more people looking to manage their image all the time. The internet is largely unregulated and, even when it is possible to have content removed from a website, people will be able to share information far faster than it can be taken down. This is why ORM is becoming more popular all the time. Any person or company who might be researched via Google or social media needs to get up to date with ORM, and make sure their public image is well taken care of.

How Does ORM Work?

The strategies employed by ORM professionals can take many forms, but the overarching idea is to create positive content that people will see online. When people look for information about a person or company on Google, there are no regulations that govern what might be found. This is why it is important to make sure positive information exists, and that it is presented on easily accessed websites. At its core, ORM is all about creating honest, straightforward content that gets seen by the public.

Keeping Up With Your Image

ORM is an active solution for online image maintenance. There are a number of ways to keep track of what people are saying about you online and you owe it to yourself to keep an eye on what might be trending.

Web services like Google Alerts, Yahoo Alerts, Twitter Search and Social Mention will help you to stay current with what is being talked about, and allow you to create content that engages the ideas that are popular. ORM isn’t only used to defend your image. You can also use it to create media that will associate your image with popular topics.

Why ORM Is Relevant To You

Your image is everything, so using advanced strategies to maintain it online is a good idea. Social media creates the perfect situation for PR nightmares, with users able to share information in near-real time. By the time you realise your image is being smeared, it will be too late to stem the damage. ORM creates a depth of positive resources online, so there will be a defence waiting if negative information starts trending. If you have been ignoring your online image – or just hoping for the best – now is the time to create an effective ORM strategy. Enlisting the help of ORM professionals is a good start and will get you on the right path.

3 Ways To Clean Up Your Online Image With ORM

If you have been the subject of negative content on Google or social media sites like Facebook or Twitter, Online Reputation Management (ORM) can help you to repair your image. There are many ways you can use ORM to your benefit and looking for some professional help is a good place to start. If you are new to the world of reputation management, here are a few ways it can help you to bounce back from a negative experience.

Positive Name Placement

Search engines look for data first. If the reputation associated with your name or company has been damaged, integrating it into positive content is a good way to show the online community a different side. Your name can be integrated into positive content, or included on web page names that feature supportive messages. This is an effective technique for turning a potentially negative Search Engine Results Page (SERP) into a way to showcase what is great about your image. The creation of interesting, positive content is key. This method relies on a SERP that returns interesting pages that will attract attention, and hopefully people will share.

A Strong Social Media Presence

Keeping up with profiles on the major social media sites is a must if you are recovering from negative publicity. Social media allows you to associate your brand or personality with popular ideas, and show people that you and your company are much deeper than whatever negativity was the focus of recent attention.

Make SEO Work For You

Just because you have good quality content on the internet, it doesn’t mean that people will be able to find it. Search Engine Optimisation (SEO) will make sure that people will be able to find the positive content that you have created. This is an instance of a strong offense doubling as a good defense, as existing SEO optimised content will usually outrank new information.

If you are having a hard time figuring out where to start, ReputationDefender has ORM professionals that are ready to help you. The longer you wait to start putting positive content online, the more people will see information that doesn’t do you justice. Crafting quality content is the key to repairing your image with ORM, so working with people who know how to get results is a good idea.

3 Common Mistakes Businesses Make Online

For any business, managing a positive online reputation is essential to maintaining a positive brand image. A study in 2015 found that the purchasing decisions of an incredible 52% of consumers had been influenced by Facebook.

One of the great challenges of online reputation management for a business is ensuring that content isn’t just being created by themselves, but by consumers too. As the internet is truly global, businesses can also face the prospect of getting lost amid the crowd.

Here are just three of the most common pitfalls that damage the online reputations of many businesses online:

Local Businesses Getting Lost

Lacking the resources of international corporations, small local businesses can often get lost among the crowd due to poor online optimisation. By utilising key terms relevant to your local area, or by linking your content to other local websites, you can optimise your online presence to reach local customers.

As 30% of mobile searches are for local services, and 78% of those local mobile searches resulted in purchases, well optimised local content can be hugely profitable.

Not Updating Content

One of the key aspects of maintaining a positive reputation online is to keep consumers engaged with, and regularly visiting your web pages. If you never update your website then consumers will have no reason to interact with your brand and will soon forget about it. Equally, a new consumer who comes across your page, only to find it’s not been active for months, won’t be very impressed.

The best way to generate traffic is through regular, high quality content updates. Whether that’s through e-mail newsletters, social media updates or paid advertising, high traffic and user engagement will make your brand more popular.

Not Monitoring Mentions

As we’ve seen, consumer engagement is essential to creating a strong online reputation. Therefore, ignoring when consumers mention you is a big mistake.

Ignoring negative reviews or social media comments can damage your brand. If negative content begins appearing among search results for your business, then consumers will be put off. Positively promoting your own content is one way to obscure negative reviews. Alternatively, engaging with social media complaints and rectifying any consumer’s grievances can actually be a great way to spread a positive brand.

These potential pitfalls don’t just represent challenges. Recognising and solving each problem provides amazing opportunities for growing any brand online.

How to Create the Perfect Professional WordPress Page

Managing your online reputation has never been more important. One of the best ways to show yourself in the most positive light online – and reduce the visibility of any negative content in search results – is to create your own blog.

WordPress.com is one of the most popular blog services, and is completely free. It’s as simple as following these few steps to create a personal or professional blog that will help you to develop a positive personal brand online.

Step 1: Choose a Subject

First, think of something you’re uniquely knowledgeable or passionate about and then figure out if anybody else will want to read about it.

Choosing a completely niche subject will leave you with very few readers. Equally, opting for a popular subject you’ve got no interest in will lead to some unenthusiastic and uninteresting posts. So try to find the right balance.

For a professional blog it’s simple: write about your career. For example, if you’re looking for a career in healthcare show how much you know with a blog about new advances in medical science.

Step 2: Choose a Domain Name

The Domain Name is essential to helping readers find your blog. It needs to be relevant, clearly communicate your content and also stand out from other Domain Names.

Registering a unique domain name will usually cost a small fee. Alternatively, WordPress will host your blog for free, but you will have WordPress included in your URL. A free WordPress URL will therefore be something like “myblogtitle.wordpress.com”.

Step 3: Choose a Design

No matter how erudite your prose is, a poorly designed webpage will turn users away before they’ve even read a single word. WordPress provides a wide range of free theme packages that can bring your blog to life.

Once you’ve chosen the artistic theme to suit your content, you can think about incorporating other design and interface features. Whether using pictures or inserting video links, extra multi-media elements are a great way to make your content more engaging.

Step 4: Post Regularly

Updating regularly and reliably will keep readers engaged. The more regularly readers visit your blog; the more likely they are to share posts and spread your blog to a wider audience.

So, now you know the simple steps involved, what’s stopping you from improving your online reputation with a blog?

6 Ways A Blog Can Improve Your Company’s Reputation

If you’re running your own business, writing a blog is probably the last thing you have time for. Yet this simple promotional tool can help more than you think. A professional blog gives customers a way to learn more about you; it can add a personal touch to your image that sets you apart from other companies.

At Reputation Defender we encourage all our clients to use blogging as a reputation building tool. Any individual can improve their online profile with a professional well-written blog, but for a business this is even more important. Brand development is all about defining yourself online, and there’s no better way to do this than by creating genuine content. Unlike direct advertising, blog posts can draw in people interested in a variety of topics, and help show the company is committed to more than profit.

The good news is you don’t necessarily have to write the blog yourself.

You can delegate the job to a lower level marketer with a talent for writing, or even outsource it to a company that specialises in professional writing. Just be sure to proofread the finished posts and check for style or content that doesn’t fit with image you want to present.

The Advantages of Blogging

Here are 6 ways a blog can help your company:

  • Be Your Customers’ Best Resource – Some people visiting your website know exactly what they want and are prepared to purchase right away. Others have questions. Maybe they already bought the product and want to know more about it. Maybe they have a future purchase in mind and want to educate themselves before they make a decision. If customers know they can find answers on your blog, it will keep them coming back to your site.
  • Boost Rankings – More people visiting your site will generate more traffic and this will improve your rankings with Google and other search engines. Getting your website at the top of the search result page for your brand is the goal of any ORM campaign and blogging will help accomplish this.
  • Increase Revenue – Every time someone clicks on your website is another chance to gain a new customer. New customers who keep coming back to read your blog are likely to turn into long term clients. This all adds up to a sustained increase in profits.
  • Create Shareable Content – Blog posts can be shared across all the company’s social media pages, keeping them up-to-date and generating interest and traffic at the same time. Ranking these results is important, since they help to fill up the first page of a targeted search and push any negative stories or reviews onto later pages.
  • Build Credibility – Blog posts can also be republished on LinkedIn’s Pulse platform, one of the most important resources for professionals on the web. Over time, this will increase the company’s influence and standing within the industry so that smaller business start linking to your site.
  • Create a Socially Responsible Image – A blog is a good place to share why you decided to start your company and what your goals are for the future. You can tell customers what goes on behind the scenes and post updates on any charity work the company is involved with. Regular inspirational messages resonate with people emotionally and keep them coming back to read your blog and learn more about the company.

Don’t make the mistake of thinking that a company blog is just a frill. It is a worthwhile investment which will help to build the company’s reputation and generate long term positive relationships with customers.